It’s always great to have a healthy meal on the table after a hard-working day. However, grocery shopping may be bothersome, not to mention menu planning. And this is when HelloFresh comes in handy, offering meal kit delivery right to your place. Once you subscribe to the service, you get access to more than 30 chef recipes and can order up to 4 meal servings 6 days a week.

 

That sounds great. But still, there’s a great number of people seeking ways to cancel a HelloFresh membership. Some get tired of repetitive dishes, others don’t want to pay a high shipping fee, and still, others opt for homemade food for the sake of the economy. If you share their desire to stop food deliveries, Howly will show you the easiest options to deactivate a HelloFresh account.

What Issues Do Users Encounter When Trying to Cancel HelloFresh Account

It’s easy to manage a HelloFresh membership. Indeed, the platform is customer-oriented and offers a number of handy options to customize subscription plans, change meals, pause orders, and terminate membership at any time. But despite all this, some users still bother with problems when trying to end the HelloFresh subscription. Howly experts help solve them since the creation of the service. Check out the most common issues below:

  • Continuation of charges after subscription termination.
  • Problems when trying to pause HelloFresh deliveries.
  • In-app errors when switching plans.
  • Unresponsive cancellation button.
  • Unexpected app malfunctions/freezes.
  • Troubles cancelling a particular food box order.

One of these problems sounds familiar to you? Or maybe you experience another issue with HelloFresh cancellation? You’ll have no hassle troubleshooting your problem with skilful Howly techs!    

How to Discontinue HelloFresh via the Website

How to Cancel HelloFresh Subscription

HelloFresh cancellation isn’t as tricky as it might seem at first glance. Perhaps you already know that many companies make the process difficult in an attempt to keep their customers, but that’s not about HelloFresh. The service is clear about its terms and declares all the nuances of subscription termination openly. It doesn’t even matter how you subscribed – you can cancel HelloFresh from a phone or PC by entering its website. 

  1. Log in to the official HelloFresh website.
  2. Hit the arrow next to your profile name in the right-upper corner.
  3. Pick Account Settings at the very top of the list.
  4. Scroll down to the Status section and you’ll see a button to terminate your meal plan – hit it.
  5. The service suggests you some options to modify your plan instead of canceling it – just ignore them and pick Cancel Anyway to delete the HelloFresh account.
  6. State the reason why you’ve decided to unsubscribe from HelloFresh and tap Cancel.

 

How to Cancel HelloFresh in App

If you’re an active user of the HelloFresh app, this option will fit you best. Indeed, you can avoid logging into your account since you already have it open at your fingertips. So how to cancel HelloFresh from the app? The guidelines are similar to those mentioned above and no less simple. Grab your iOS device or Android phone and cancel HelloFresh deliveries by doing the following:

  1. Launch your app and get into Settings.
  2. Spot the Plan Settings tab and click Edit.
  3. Tap the Cancel Anyway button.
  4. State the reason for cancellation and finally terminate your meal plan by hitting Cancel.

How to Cancel HelloFresh Order

How to Cancel HelloFresh Subscription

If you haven’t yet decided whether to cancel your subscription, you can always take a break and stop HelloFresh deliveries at least for a week. It’s done easily both via website and app. So, choose a more suitable option and complete these steps:

  1. Head to the home page and pick My Menu.
  2. Pick the pre-scheduled day of your delivery.
  3. Tap Edit Delivery.
  4. Choose to Skip the week, and your order will be cancelled.

 

FAQ

Will I pay any fee if I cancel my HelloFresh plan?

The cancellation comes at no charge. However, the service will bill you for the pre-scheduled orders if you don’t manage to cancel your plan at least 5 days before receiving the food box.

Can I get a refund from HelloFresh if I’m not satisfied with my meal kit?

According to the HelloFresh refund policy, you do can get your cash back if something is wrong with your meal box. Contact them by phone or email within 5 days after you received the order.

Can I delete my HelloFresh account by calling them?

Yes, you can contact a customer team representative and cancel HelloFresh forever right away. Their phone number is (646) 846-3663. Get ready to provide your credentials and reason for account deletion.

Conclusion

HelloFresh is an advantageous service for those who don’t want to waste time on grocery shopping or rack their brains over creating an exquisite dinner menu. Ready-made food kits include everything you need to cook delicious dishes easily and quickly. But no matter how great the service is, no one will use it eternally. And now, you don’t need to bother with the question “how do I cancel HelloFresh?” as this guide covers the best methods to tackle the issue. In case you need profound expert help, Howly specialists keep in touch 24/7. Leave a chat message, and we’ll answer in an instant!